Privacy Policy
This Privacy Policy explains how KCL Services LTD. collects and uses information submitted through the website, quote forms, service inquiries, phone calls, emails and project communications.
Effective Date
This policy applies to KCL Services LTD. and the website located at kclservices.ca.
We may collect information you provide when requesting a quote, contacting us, or using our website. This may include your first name, last name, email address, phone number, address or main intersection, project description, uploaded photos and any other details you choose to provide.
We use your information to review quote requests, respond to service inquiries, understand project details, communicate with you, schedule appointments, prepare estimates, provide landscaping services, improve our website and maintain business records.
Photos submitted through our website may be used to review your request, understand the condition of the project area, prepare a visual digital quote, communicate project ideas and provide landscaping recommendations.
KCL may request permission to use submitted photos, project photos, before-and-after images, or completed work photos for our website, portfolio, advertising and social media. When used for promotional purposes, we will not intentionally publish your name, phone number, email address, or exact home address without permission.
We do not sell your personal information. We may share information only when needed to operate our business, provide services, respond to your request, comply with legal obligations, protect our rights, or work with trusted service providers that help us operate our website, email, hosting, file storage, or business systems.
By submitting a form, calling, texting, or emailing KCL, you agree that we may contact you about your inquiry, quote request, project, appointment, or service. You may ask us to stop contacting you at any time, except where communication is needed to complete an active service or respond to an existing matter.
Our website may use basic analytics, cookies, or similar technologies to understand website traffic, improve the site and maintain security. These tools may collect technical information such as browser type, device information, pages visited and general usage activity.
We take reasonable steps to protect the information we collect. However, no website, email, file upload, or electronic system can be guaranteed to be completely secure. Please avoid submitting sensitive information that is not needed for your quote or service request.
We keep personal information only as long as reasonably needed for the purposes described in this policy, including responding to inquiries, providing services, keeping business records, resolving disputes and meeting legal, accounting, or operational requirements.
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal, business and recordkeeping requirements. You may also contact us if you have questions about how your information or photos are used.
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their policies before providing information to them.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of our website or services after updates means you accept the updated policy.
Privacy Questions
For privacy questions, photo usage questions, or requests related to your personal information, contact KCL using the email below.
