1. About KCL
KCL provides landscaping and outdoor services, including lawn maintenance, planting, softscaping, armor stone installation, sod installation, mulching, weed control, visual digital quotes and related services.
Terms & Conditions
These Terms & Conditions explain how KCL Services LTD.’s website, quote process, project inquiries and landscaping services are intended to be used.
Effective Date
By using this website, requesting a quote, contacting KCL, or booking landscaping services, you agree to these Terms & Conditions.
KCL provides landscaping and outdoor services, including lawn maintenance, planting, softscaping, armor stone installation, sod installation, mulching, weed control, visual digital quotes and related services.
This website is provided for general information, service inquiries, quote requests and showcasing KCL’s work. You agree not to misuse the website, interfere with its operation, upload harmful files, submit false information, or use the website for unlawful purposes.
Quote requests submitted through the website are not guaranteed offers, final prices, or binding contracts. A final quote may depend on site conditions, measurements, material costs, labour requirements, access, weather, scheduling and any additional details discovered after review or inspection.
Visual digital quotes are intended to help KCL understand your project and provide a starting point for discussion. They may be based on photos and information submitted by you. Visual digital quotes are estimates only and may change after an in-person review or further discussion.
You are responsible for ensuring that all information, photos and project details submitted to KCL are accurate and that you have permission to submit them. Photos should clearly show the area you want changed and should not include private information that is not needed for the quote.
Landscaping work may be affected by weather, site conditions, material availability, equipment availability, delays and other circumstances outside KCL’s control. KCL will make reasonable efforts to communicate scheduling changes when they occur.
The scope of work will be based on the service discussion, accepted quote, written confirmation, or other agreement between KCL and the customer. Changes requested after a quote is accepted may result in additional costs, timeline changes, or revised project terms.
Payment terms, deposits and due dates may vary depending on the project. Any deposit, partial payment, or final payment requirement should be confirmed before work begins. KCL may delay, pause, or decline work if payment terms are not met.
Customers are responsible for providing safe and reasonable access to the project area. Customers should inform KCL of underground utilities, irrigation lines, drainage issues, property boundaries, pets, hazards, access restrictions, or any other site condition that may affect the work.
Customers are responsible for reviewing quotes, asking questions before approving work, confirming project details and ensuring that any required permissions, approvals, permits, or property access requirements are handled unless otherwise agreed in writing.
Text, images, designs, logos, service descriptions and website content belong to KCL or are used with permission. You may not copy, reproduce, reuse, or redistribute website content without written permission from KCL.
KCL aims to provide professional, high-quality landscaping services. However, outdoor results can be affected by weather, soil conditions, watering, maintenance, drainage, sunlight, shade, pests, customer care and other factors outside KCL’s control.
To the maximum extent permitted by law, KCL is not responsible for indirect, incidental, special, or consequential damages arising from use of the website, delays, project changes, unavailable materials, inaccurate customer information, or circumstances outside KCL’s reasonable control.
KCL may use third-party tools, platforms, email providers, hosting providers, payment processors, material suppliers, or contractors to operate the business or provide services. KCL is not responsible for third-party websites, systems, outages, or policies.
Refunds, cancellations, deposits and project changes may depend on the specific service, timing, materials ordered, labour scheduled and work already completed. KCL may provide additional refund or cancellation terms before a project begins.
Use of personal information submitted through the website is described in our Privacy Policy. By using the website or submitting information, you also agree to the Privacy Policy.
KCL may update these Terms & Conditions from time to time. Updates will be posted on this page with a new effective date. Continued use of the website or services after updates means you accept the updated terms.
For questions about these Terms & Conditions, contact KCL by email at info@kclservices.ca or by phone at (437) 980-1123 or (647) 866-7462.
Questions Before Booking?
If anything about a quote, service, payment, schedule, or project scope is unclear, contact KCL before approving the work.